Last updated: 2 October 2026
Digital Force Limited (“Digital Force”, “we”, “us”, “our”) operates the website digitalforce.co.nz. This Privacy Policy explains how we collect, use, disclose and protect your personal information. We handle personal information in accordance with the New Zealand Privacy Act 2020.
1. Information we collect
Information you give us. When you contact us through our contact form, email, or on-site chat, we collect the information you provide — typically your name, email address, phone number, and the contents of your message.
Information collected automatically. When you visit the site we automatically collect certain technical information, such as your IP address, device and browser type, pages viewed, referring pages, and how you interact with the site. This is collected using cookies and similar technologies.
2. How we use your information
- To respond to your enquiries and provide the services you request;
- To operate, maintain and improve our website and services;
- To measure and improve our marketing and advertising;
- To comply with our legal obligations.
3. Cookies and analytics
We use Google Analytics 4 and Google Ads to understand how our site is used and to measure the performance of our advertising. These services set cookies on your device. You can control or delete cookies through your browser settings; disabling cookies may affect some features of the site.
4. AI chat assistant
Our website may offer an AI chat assistant. Messages you send through the chat are processed by third-party AI providers (such as Anthropic) in order to generate responses. Please do not enter sensitive personal information into the chat.
5. Service providers
We use trusted third parties to help us run our website and business, including:
- Google — website analytics and advertising;
- AI providers (such as Anthropic) — to power our chat assistant;
- Email delivery providers (such as Resend) — to deliver messages sent through our forms;
- Cloudflare — content delivery, performance and security.
Some of these providers may store or process data outside New Zealand. Where that happens, we take reasonable steps to ensure your information is given appropriate protection.
6. Connecting Google or other third-party accounts
If you choose to authorise Digital Force to access a third-party service (for example, Google) through OAuth, we use that access solely to provide the features you have requested. We do not sell this information, and we do not use it for advertising. You can revoke that access at any time through your account settings with the relevant provider.
7. Disclosure
We do not sell your personal information. We disclose it only to the service providers described above, to the extent needed to provide our services, or where we are required or permitted to do so by law.
8. Retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is deleted or de-identified.
9. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
10. Your rights
Under the Privacy Act 2020 you have the right to request access to, and correction of, the personal information we hold about you. To make a request, or if you have any concern about how we handle your information, contact us at info@digitalforce.co.nz.
11. Children
Our website is intended for a general business audience and is not directed to children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last revised. Material changes will be posted on this page.
13. Contact us
Digital Force Limited
New Zealand
Email: info@digitalforce.co.nz